Frequently Asked Questions

Workchats is a workplace communication platform that puts team messaging, voice and video meetings, file sharing, and search in one app. It is built for SMB and mid-market teams of 10 to 500 people in the UK, EU, and Middle East. The product is in pre-launch and is accepting Early Access signups now.

Public launch is scheduled for Q2 2026. Before public launch, the team is running dogfooding, friends and family (20 to 50 users), closed beta (50 to 200 users), and open beta phases.

Enter your work email in the inline form on the homepage, then complete a short survey about your team size, current tool, biggest pain, role, urgency, and feedback preferences. You will hear from us as each rollout phase opens.

No. Early Access is a waitlist, not a trial. You are reserving a spot and, for the first 100 to 200 signups, locking in Founding Member pricing.

Founding Members are the first 100 to 200 Early Access signups. They get priority access during the rollout phases and locked pricing that follows them as the plans evolve.

No. Early Access is a waitlist. You only provide billing details if you decide to activate a paid plan once your account is opened.

At launch you can send direct messages, run public and private channels, make 1:1 voice and video calls, host group video meetings, share and preview files, search across everything, and sync your calendar. You also get user profiles, a connection system, multi-company switching, working hours, and granular privacy controls.

Yes. 1:1 voice and video is included on every plan, including Starter Free. Group video is available on Pro (up to 25 participants) and Business (up to 50 participants). There is no meeting time limit on any plan.

Yes. You can record meetings and get an AI transcription plus a summary with key discussion points, decisions, and action items.

Yes. Screen sharing is supported during 1:1 and group calls, with on-screen annotation.

Global search covers files, messages, people, channels, and links. You can filter by sender, date, and channel. There is no time limit on search history, so older messages and files remain findable.

Yes. PDFs preview in-chat with pagination, so you can read a document directly in the conversation instead of downloading it first.

Starter includes 5GB per user. Pro includes 20GB per user. Business includes 50GB per user. Enterprise is unlimited.

Before you can send a 1:1 message to someone outside your immediate team, you send a connection request, similar to LinkedIn. This keeps inboxes quiet and stops cold outreach inside your workspace.

Yes. Multi-company switching lets you move between organisations you belong to without signing out. Each company keeps its own channels, contacts, and settings.

Yes. You can set start and end times for each day of the week. Teammates see your hours on your profile, so they know when you are available.

Yes. Privacy settings let you choose who sees your role, last seen, tags, messages, and shared content. Each setting has three visibility levels.

Not at launch. Social Feed, Events, and Polls and Surveys are launching soon after the public release. They are included on the roadmap with problem-first framing rather than as paid add-ons.

Starter is free. Pro is £3 per user per month on annual billing, or £4 per user per month monthly. Business is £5 per user per month on annual billing, or £7 per user per month monthly. Enterprise pricing is custom.

Slack Pro is around £7.25 per user per month. Workchats Pro is £3 on annual billing, which is 59% less for comparable team messaging. The pricing is set to be the wedge that gets teams to switch.

Starter Free covers up to 5 users with unlimited message history, direct messages, groups, channels, threads, 1:1 voice and video, screen sharing, 5GB of storage per user, and basic integrations with email and calendar.

Pro includes up to 50 users, 20GB per user, group video up to 25 participants, and SSO and SAML.. Business adds 50GB per user, group video up to 50, DLP and eDiscovery, up to 25 guest seats, and a dedicated account manager.

Yes. Pro is £4 per user per month on monthly billing, or £3 on annual. Business is £7 monthly, or £5 on annual.

Pro includes 5 guest seats. Business includes 25. Guests can be added to specific channels without counting against your paid user seats.

Prices are in British pounds (GBP).

Teams Essentials is £3.30 per user per month, and the equivalent Business Standard plan with admin and compliance is £10.30. Workchats Pro is £3 and Business is £5 with the same class of admin features.

Zoom Pro is £11.99 per user per month and caps the free plan at 40 minutes. Workchats Pro is £3 with no meeting time limit and bundles chat, files, and search in the same app.

Yes. End-to-end encryption is on by default for every plan, including Free. It uses AES-256 for data at rest, TLS 1.3 in transit, and zero-access storage so keys are not held in plain text on the server.

Data is hosted in the UK, EU, or Middle East, depending on your region. You stay inside your regional boundary for data residency and GDPR alignment.

Yes. Workchats is GDPR compliant with EU and UK data residency.

SOC 2 Type II is in progress. An updated status will be posted when certification completes.

The SLA is 99.9% on Pro and Business plans.

Yes. Full data export is available on Pro and Business. You can take your messages, files, and channel history out at any time.

Yes. Audit logs are available so admins can track workspace activity for compliance and security reviews.

You control it. Privacy settings let you set visibility on your role, last seen, tags, messages, and shared content, each with three levels.

At public launch Workchats runs on the web, macOS, iOS, and Android. A Windows app is available in Beta at launch. A Linux AppImage is also available from the Downloads page.

Yes. Native apps for iOS and Android ship at launch.

Yes. macOS is a launch app. Windows is in Beta at launch.

Yes. A Linux AppImage is available now from the Downloads page.

Yes. Message history import from Slack is supported so your team can carry existing context across.

Yes. Workchats syncs with Google Calendar, Outlook, and iCal. You can see upcoming meetings in the app and join with one click.

Yes. You can invite external attendees with a link. They do not need a Workchats account to join.

Starter Free includes basic integrations with email and calendar.

Workchats is built by Octogle Technologies Ltd, with teams in Dubai, London, and Pune.

Workchats is built for SMB and mid-market teams of 10 to 500 people, with a focus on care, hospitality, retail, construction, recruitment, and professional services across the UK, EU, and Middle East.

Yes. Business plans include a dedicated account manager.

During Early Access signup you can opt in to give feedback. Feedback opt-ins are used to shape the closed beta and open beta phases.